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privacy policy
The controller responsible for the processing of personal data within the meaning of the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU General Data Protection Regulation (GDPR), is:
PLUSH74 Switzerland AG
Zähringerplatz 11
CH-8001 Zurich
Switzerland
Email: privacy@plush74.com
PLUSH74 Switzerland AG operates the online platform www.plush74.com.
For certain operational purposes (in particular billing and payment processing), PLUSH74 Switzerland AG may use its affiliated company:
Plush74 Germany GmbH
Berlin, Germany
Plush74 Germany GmbH acts as a data processor or disclosed billing agent, depending on the processing activity, and processes personal data only in accordance with this Privacy Policy and applicable data protection law.
This Privacy Policy applies to the processing of personal data in connection with:
visiting and using the website www.plush74.com,
applying for or maintaining a Member profile,
submitting location requests or bookings as a Client,
communication with PLUSH74 (email, chat, forms),
concierge, scouting, management, and consulting services,
billing, payment processing, and accounting,
marketing and platform communications.
PLUSH74 may process the following categories of personal data:
Name, company name
Contact details (email, phone, address)
Login credentials
Profile content (texts, images, videos, location details)
Billing and payment information
Communication with PLUSH74
Name, company name
Contact details
Booking and request information
Communication content
Billing and payment data
IP address
Date and time of access
Browser type and version
Operating system
Referrer URL
Log files and usage data
Personal data is processed for the following purposes:
operating, maintaining, and improving the PLUSH74 platform,
reviewing and managing Member applications and profiles,
handling location requests and bookings,
facilitating communication between Clients and Members,
providing concierge, scouting, management, and consulting services,
invoicing, payment processing, and accounting,
customer support and platform communication,
compliance with legal and regulatory obligations,
safeguarding the security and integrity of the platform.
PLUSH74 processes personal data based on one or more of the following legal bases:
performance of a contract or pre-contractual measures,
legitimate interests of PLUSH74 (e.g. platform operation, security, fraud prevention),
consent, where explicitly obtained,
legal obligations under Swiss or applicable foreign law.
Where GDPR applies, Art. 6 GDPR serves as the corresponding legal basis.
PLUSH74 may disclose personal data to third parties only where necessary and permitted by law, including:
Members and Clients (to enable bookings and communication),
service providers acting as processors (e.g. hosting, IT, CRM),
payment service providers (e.g. Stripe, banks),
accounting, legal, and tax advisors,
affiliated companies within the PLUSH74 group (in particular Plush74 Germany GmbH).
All processors are contractually bound to process data only in accordance with PLUSH74’s instructions and applicable law.
Personal data may be transferred to recipients outside Switzerland or the EU/EEA where required for platform operation (e.g. cloud services, payment providers).
Such transfers take place only where:
the destination country ensures an adequate level of data protection, or
appropriate safeguards are in place (e.g. standard contractual clauses).
Personal data is retained only for as long as necessary to fulfil the purposes described above or to comply with statutory retention obligations (in particular accounting and tax law).
After expiry of the retention period, data is deleted or anonymised.
PLUSH74 may use cookies and similar technologies to ensure the proper functioning of the website, improve user experience, and analyse usage.
Where required by law, consent is obtained before the use of non-essential cookies. Detailed information is provided via the cookie banner and cookie settings.
PLUSH74 implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or misuse.
Access to personal data is restricted to authorised personnel and service providers on a need-to-know basis.
Under Swiss data protection law and, where applicable, the GDPR, data subjects have the right to:
request access to their personal data,
request correction of inaccurate or incomplete data,
request deletion of personal data, where legally permissible,
object to or restrict certain processing activities,
withdraw consent at any time (where processing is based on consent),
request data portability (where applicable).
Requests can be submitted by email to privacy@plush74.com.
Data subjects may lodge a complaint with the competent supervisory authority, in particular:
Federal Data Protection and Information Commissioner (FDPIC), Switzerland, or
where applicable, an EU data protection authority.
PLUSH74 may amend this Privacy Policy from time to time. The current version is published on the website. Continued use of the platform after an update constitutes acknowledgment of the revised Privacy Policy, to the extent permitted by law.
For questions or requests regarding data protection, please contact:
📧 yeah@plush74.com